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Refund Policy

Outlook Learn 30-day limited warranty is a defective exchange policy that provides for replacement (at our sole discretion) of software that has been confirmed as defective by either the manufacture or outlooklearn.com. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened or downloaded and installed in the case on products sent via electronic delivery. All software products delivered electronically are final sale once the Product Activation Code has been delivered, except in the case of case of defective items. For more information please contact us at support@outlook.com. It is your responsibility to ensure that you have the computer knowledge to download and install a software program on your machine.

All the software products offered as “Download” have very simple download and installation instructions, directly from the manufacturer. If you are having difficulty installing the software purchased, we will do everything in our power to troubleshoot with you in order to help you get started. If necessary, we will put you directly in contact with the manufacturer for further support. We do not offer exchanges or give refunds for wrongful purchases as it is the buyers responsibility to check the system requirements of any product prior to purchase. **